The AMPMsis Guide: Ancestral Soul for Modern Living

A Bridge Between Two Worlds

Welcome to our Frequently Asked Questions. AMPMsis was founded on a simple but powerful belief: that the accessories you carry should be as meaningful as they are beautiful. Our mission is to bridge the gap between the ancestral heritage of Colombian craftsmanship and the modern, versatile lifestyle of today’s woman.

Whether you are navigating a high-stakes morning meeting or finding your center in an evening yoga session, our curated pieces are designed to transition with you. From the heart of the La Guajira desert to our headquarters in Huntsville, Alabama, every item in our shop represents a journey of culture, soul, and intentional design.

Our Ethics: Beyond Fair Trade

We don't just participate in the market; we advocate for Commerce Justice. To us, this means maintaining direct, transparent relationships with the Wayuu indigenous communities and master crafters who bring our visions to life. By working directly with these artisans, we ensure they receive dignified, fair wages that honor their generations of skill. When you shop with AMPMsis, you aren't just buying a product—you are supporting a sustainable ecosystem that preserves cultural legacy and empowers artisan families.

U.S. Based, Veteran-Owned, Sister-Led

As a U.S. Air Force Veteran-owned boutique led by two sisters, we pride ourselves on military-grade reliability paired with a creative, soulful eye. We understand the importance of trust in e-commerce. That is why we personally inspect every single bag and piece of jewelry at our Alabama HQ before it is shipped to your door. We eliminate the long wait times of international shipping so you can enjoy a piece of Colombian heritage with the speed and security of a local U.S. business.

The Spirit of Slow Fashion

In a world of "fast fashion," we choose to go slow. Our Wayuu bags are hand-woven over the course of 20 to 30 days, and our 24k gold-plated jewelry is forged in small, exclusive batches. This intentional pace ensures that your purchase remains a unique work of art. Many of our designs are one-of-a-kind and, once they find a home, they rarely return in the same pattern—ensuring your style remains as exclusive as the heritage it represents.

Shipping and Delivery

Where do you ship from?

All orders are personally inspected and shipped from Huntsville, Alabama, USA.

Do you offer free shipping?

Yes! We offer free standard shipping on:
USA: ALL Orders
International: Orders of $100+

Which carriers do you use?

We primarily use UPS, FedEx & USPS (or other reliable carriers depending on your location) to ensure your order arrives safely.

Can I choose faster shipping?

Yes. Express options will appear at checkout based on the destination. These options are not included in the free shipping offer.

How much does shipping cost if my order doesn't qualify for free shipping?

The cost is calculated at checkout based on your address, the size/weight of the package, and the speed you choose. You will always see the total before paying.

How long does it take to process my order?

We typically process orders within 1–2 business days (excluding weekends and holidays), ensuring each handcrafted piece is ready for its journey.

How long is the delivery time?

Times vary by destination and carrier. Typical ranges:
USA: 3–5 business days
International: 7–21 business days
Express options may arrive sooner depending on the destination and carrier availability.

Do you include a tracking number?

Yes. We will send you an email with your tracking number as soon as your package leaves our office in Alabama.

Do I have to pay customs or taxes if I am outside the USA?

It is possible. International orders may incur taxes, duties, or import fees according to your country's laws; these charges are the responsibility of the buy

Returns and Exchanges

What is your return policy?
30-Day “Love It or Return It” Guarantee. If you're not completely in love with your item, return it unused for a full refund (you cover return shipping). This applies to all products, including Wayuu bags, accessories, and artisan jewelry.

Because everything is handmade, slight variations are part of the charm—not defects.

How do I make a return?
Reply to your confirmation email with “RETURN” and we'll send you instructions. Refund within 48 hours of receiving your return.

Payments and Security

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Shop Pay and Google Pay. Additionally, we offer flexible payment options through Affirm, allowing you to split your purchase into monthly installments with no hidden fees. You can also use your AMPMsis Digital Gift Cards at checkout.

Is my payment information secure?

Yes, you can shop with complete peace of mind. We use Shopify’s bank-level encryption to process all transactions. Your financial data is 100% protected through certified security standards and is never stored on our servers.

Questions about Products

What do you sell?
AMPMsis bridges Colombian heritage with modern style. We offer authentic Wayuu bags handwoven in La Guajira and artisan jewelry with 24k gold plating. We carefully curate every piece to fit your life from morning meetings to evening soul.

Are these authentic?
Yes. Wayuu women weave each bag over 20+ days. We work directly with artisans for fair wages and integrity. Every item is inspected and shipped from our Huntsville, AL HQ.

Why limited runs?
We honor Slow Fashion. To respect artisans, we produce small batches. Many designs are one-of-a-kind and rarely return once sold out.

Shipping?
As a Veteran-owned business, we ship from the USA in 1-2 days. No international wait—just authentic heritage delivered fast.

Mochilon vs. Mochila?
A Mochilon is nearly twice the size of a standard Mochila. While both are handwoven for lifelong durability, the designs differ: the Mochilon features dual shoulder straps and an open-top reach, while the Mochila uses a single crossbody strap and a traditional drawstring closure for security.

Can Men use them?
Absolutely. Our collection is unisex and designed for everyone. Whether you choose a Mochilon, Tote, or crossbody, these pieces are perfect for work essentials, gym gear, or travel. They are lightweight, fit easily in carry-on luggage, and add a touch of authentic heritage to any style. Choose the color that fits your journey—these pieces are made for all.

What does our business ethics consist of?

We believe in fair exchange. By working directly with Wayuu communities and master artisans, we ensure that every creator receives a living wage. Your purchase supports ancestral craftsmanship and ethical labor, putting resources back into the hands of those who create them.

What does our Huntsville origin mean?

We are a sister-led, veteran-owned boutique located in Huntsville, Alabama. Unlike shops that ship from overseas, we personally inspect and ship every item from our headquarters. We are the bridge between Colombian soul and American reliability.

Why give our pieces as gifts?

Our pieces are perfect for those who value "Slow Fashion." Each item arrives with a story about its ancestral heritage, making it a unique and soulful gift for any occasion.

Orders and Account

Can I cancel or change my order?
Yes! If it hasn’t been sent yet (usually within 1 business day), reply to the confirmation email. This applies to all orders, including jewelry.

I didn't receive the confirmation email—what do I do?
Check your spam/promotions folder (search for “ampmsis”). Can’t find it? Message us on WhatsApp or Instagram @ampmsis—we typically reply quickly.

Do you offer wholesale or custom orders?
YES! Write to us—minimum 10 pieces. (Wholesale may apply to select items depending on availability, including bags and some jewelry styles.)

Care Instructions

How do I care for my Wayuu items?

  • Cold Machine wash with mild soap
  • Lay flat to dry

How do I care for the leather?

  • Clean gently with a soft, dry cloth.
  • Avoid water, humidity, and harsh chemicals.
  • Keep leather away from direct sunlight and heat.

How do I care for my jewelry?

  • Keep away from moisture and harsh chemicals
  • Allow perfumes and lotions to dry before putting on jewelry
  • When not in use, store in a closed box or bag
  • Remove before bathing or entering water
  • Remove before working out or running
  • Always remove jewelry before sleeping