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Shipping policy
At AMPMsis, we are delighted to bring your order to you with care, reliability, and ease. Below, you will find everything you need to know about our shipping process.
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Where do you ship from?
All orders are personally inspected and shipped from Huntsville, Alabama, USA.
Do you offer free shipping?
Yes! We offer free standard shipping on:
USA: ALL Orders
Which carriers do you use?
We primarily use UPS, FedEx & USPS (or other reliable carriers depending on your location) to ensure your order arrives safely.
Can I choose faster shipping?
Yes. Express options will appear at checkout based on the destination. These options are not included in the free shipping offer.
How much does shipping cost if my order doesn't qualify for free shipping?
The cost is calculated at checkout based on your address, the size/weight of the package, and the speed you choose. You will always see the total before paying.
How long does it take to process my order?
We typically process orders within 1–2 business days (excluding weekends and holidays), ensuring each handcrafted piece is ready for its journey.
How long is the delivery time?
Times vary by destination and carrier. Typical ranges:
USA: 3–5 business days
International: 7–21 business days
Express options may arrive sooner depending on the destination and carrier availability.
Do you include a tracking number?
Yes. We will send you an email with your tracking number as soon as your package leaves our office in Alabama.
Do I have to pay customs or taxes if I am outside the USA?
It is possible. International orders may incur taxes, duties, or import fees according to your country's laws; these charges are the responsibility of the buyer.
Questions?
Please contact us at:
